Pro Print and Stitch Studio

Privacy Policy
1. General Information

This Privacy Policy describes how Express Group - T EOOD (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from proprintoriginals.com (the "Site") or otherwise communicate with us (collectively, the "Services"). Forpurposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

2. Data We Collect

When using our website, we may collect:

Full name
Email address
Phone number
Billing and shipping address
Order and payment information
Uploaded design files
IP address and cookies for site analytics and functionality

3. Purpose of Processing

We use this information to:

Process and deliver your orders
Communicate with customers and provide support
Issue invoices and comply with accounting laws
Improve user experience and website performance
Send marketing updates (only with explicit consent)

4. Data Storage and Security

Your data is securely stored and retained only as long as necessary for the above purposes.
Access is restricted to authorized personnel and trusted partners (couriers, payment processors) who comply with GDPR.

5. Data Sharing

We share data only with:

Couriers (Speedy, Econt)
Payment providers
Public authorities when legally required

We never sell or share personal data with third parties for advertising purposes.

6. Use of Google Analytics and Facebook Pixel

Our website uses Google Analytics and Meta (Facebook) Pixel to better understand visitor behavior and improve marketing performance.

Google Analytics

Google Analytics uses cookies to collect anonymized data such as IP address, page views, and traffic sources.
All data is processed in an aggregated, non-identifiable form.
You can opt out using the Google Analytics Opt-Out tool

Meta (Facebook) Pixel

Facebook Pixel helps us track interactions (like page views, cart actions, and purchases) and show relevant ads on Facebook and Instagram.
Data is handled in accordance with Meta’s Privacy Policy, and you can manage your ad preferences within your Facebook account.

7. Your Rights

Under GDPR, you have the right to:

Access your personal data
Request correction or deletion
Withdraw consent at any time
Restrict or object to processing
Request data portability

To exercise your rights, please contact us at proprintoriginals@gmail.com

8. Cookies

We use cookies for:

Website functionality

Traffic analysis

Personalized content and advertising

You can manage or disable cookies in your browser settings.

Cookie Policy

I. General

The website www.proprintoriginals.com (the “Website”) is administered by EXPRESS GROUP-T EOOD, registered in the Commercial Register with the Registry Agency under UIC 175038119, with registered office and registered office address: Sofia, 29 Dimitar Hadzhikotsev Str. (the “Company”).

II. Information Collection

The Company collects information during your visits to the Website, through widely used data collection tools – cookies. The Company guarantees the lawful processing and protection of the information collected through cookies.

III. What are cookies

Cookies are small files of information that a website sends to a visitor's browser. The browser stores this information in a text file on the visitor's end device. Cookies allow visitors to browse the website and, where applicable, enable the Company to individualize the website and its content according to the visitor's needs and preferences, as well as to improve the results of his actions. Cookies also serve to remember the visitor's preferences when searching for information on the website, to personalize the information displayed, to count visitors to the site, as well as to facilitate visitors' registration for the services offered on the website.

IV. How Cookies Are Used

The cookies that the Company uses on the Website do not store data that can directly identify or individualize visitors. Depending on the storage period, cookies are divided into session and permanent. Session cookies are temporary in nature and expire after the browser is closed or after your session ends. Permanent cookies are a category that encompasses all cookies that are stored on the end device for the duration intended for them or until they are deleted by the visitor.

Depending on their origin, cookies are divided into cookies placed by us and cookies placed by third parties. Cookies placed by us, as their name suggests, are placed directly by our website. Third-party cookies are placed by a third party such as an advertiser or analytics system.

What cookies does the Company use on the Website:

• Necessary Cookies

These are cookies that make the operation of the Website possible by supporting its basic functions. They are essential because they ensure smooth browsing of the website and the use of its features, such as access to secure areas of the website. The website cannot function properly without these cookies.

• Functional cookies

These cookies allow the website to remember what settings you have selected and what choices you have made in the past, such as your preferred language, your username and password so that you can automatically log in to your website account, etc.

• Statistical cookies

Statistical cookies help us learn how visitors interact with the website and how they use it by collecting anonymous information about, for example, which pages they visit and which links they click on. We analyze this information to improve the functionality of the website.

• Marketing cookies

Marketing cookies are used to track visitors' online activity. Their purpose is to help advertisers deliver more relevant ads or to limit the number of times a visitor sees a given ad. We may use these cookies to show you our advertisements on other websites after you have visited our website. If you do not allow these cookies, you will continue to see advertisements, but they will not be tailored to your interests.

V. Cookie Settings

Before you start using the website, the Company provides you with clear and comprehensive information about the purposes of storing, accessing and processing information through cookies. When you enter the website, there is a pop-up window that informs you about the default settings for the use of cookies and invites you to confirm that you agree to them. If you do not agree to the default cookie settings, you have the opportunity to change them at any time.

VI. Deleting Cookies

You can control the settings of the cookies you receive from the website in the browser you use. Please note that if you restrict cookies, you may not be able to use the full functionality of the website.

VII. Liability

The Company is not liable for the consequences, including any direct or indirect damages, arising from or in any way related to your access to or use of the Website. The Company reserves the right to change the published information at any time. The website may contain links to other websites that are not administered by the Company. The Company does not guarantee the content and accuracy of these sites and recommends that you read their terms of use.